Jerry in Leduc

My story is a long one so I will just say the coles notes version. I purchased a king memory foam mattress, box spring, sleigh bed, memory foam pillows and waterproof cooling mattress cover all for about $3000. Delivery day came and the delivery guys bring the furniture in the front door drop it off and go to leave. I asked if they can bring all this stuff upstairs to the bedroom because i live alone and couldn't drag the king size furniture upstairs alone. They said it's policy not the bring furniture to the second floor and that I should call a buddy and they walked out with all this in my kitchen the day before Christmas. Needless to say all buddies were busy doing family Christmas things during this time. 4 days later I get the furniture upstairs to assemble. Head board is cracked. Several calls to the Brick location went nowhere because they simply said they would call me right back and never did. I made a negative review online and an area manager emailed me and offered a 10% discount refund. Purchase was in Dec, it's now May still no refund.

I had three branches infected with black knot fungus. I managed to get the lowest branch which was at the end of my ladder's reach. The other two were just to high. I called asking for a quote to come in and get the two remaining branches. Arboreal tree service came to Leduc, Looked at the two branches, cut them off and said no charge it was only 5 mins.

Stay away from this company! I had a repair person come to my home to look at repairs to an old coffee table from 1960. The estimate for the repairs and refinishing was $370 and would take two weeks to complete at the shop. 2 Months went by and I never heard anything from this company so I call and ask. I'm told the table will be done by the end of the week or early the following week forsure. Also it was taking this long because they are trying to keep the cost below $250. I thought ok $120 savings from the original quote this isn't so bad. A couple a weeks pass and still no table. I send an email asking if the table is done as I was informed it would be done a couple of weeks ago. The reply sent to me was a short note stating; The table is not done yet if you need it go pick it up at the shop these things take time! This sparked a phone call to head office who were more then willing to look into the matter and get me some firm answers. Head office gets back to me and informs me that in two weeks the table will be done. Almost 3 weeks later I e-mail head office to ask where is this table? Again they look into it and said yes it should be done this week. Two days later it was delivered. The top was refinished and looked nice and I could live with the fact that the top was now a different colour then the rest of the table (lighter) but the bill shocked me. Original quote $370 estimated time to complete, 2 weeks. Original quote dropped down to $250. Final bill $565 Total time to complete 3 Months.