Debra in Newfoundland

My husband and I decided that we would feel more comfortable with a security system installed for when he/we are away. We started into our research and sent requests for being contacted to several companies. We live in a small community and many companies didn't know anything about our area before contacting me. When Eric called, he had already looked into the area a bit and was more than willing to do some more research to help answer all of my MANY questions. He has been very patient throughout the process and VERY helpful! Because of our location, installation was not easy to organize, but the company was very helpful with explaining and helping with everything. They received several phone calls from us and were always pleasant. We had a few glitches that happened while we were away, but they were quickly fixed when we got home. We were still able to use our iPhones to check in on the house and see when each door was opened and closed, which brought a lot of peace of mind. Since the system has been up and running, I have managed to forget about it and set it off... twice... but I'm getting used to it! We were very impressed with the quick response from the monitoring centre! One other time we got a surprise call when my husband was fixing a sensor on the back door. They called and said that they had a tampering alarm (or something along those lines) and that they just wanted to let us know and make sure everything was alright. That just made us appreciate their service even more! I feel a lot better knowing that I have a security system and that it is with a company with such great service! Thank you!