We had a ductless A/C installed by Spring Home and are very happy with the results. We got quotes from a number of companies and liked Spring Home the best. Cy was very quick to respond to my questions, was honest with what we needed, and consulted with his experts when there things he didn’t know for sure.
Unfortunately, our installation had to be delayed once due to one of their people unexpectedly having to take some time off, but they were very apologetic about it and rescheduled to the next day that we were available. I think this was quite an unusual situation for them.
Our setup was a little more difficult in that we couldn’t mount the head to an outside wall and the preferred route for the piping was through an unused chimney. When the two installers started drilling through it they found stones in addition to the brick but put in extra effort and got through them. We were originally quoted a pump to drain the condensate but they determined it wasn’t necessary during the installation and reduced the price accordingly. Despite a long day for the two of them (9 hours), they even added a short section of pipe to the condensate drain to keep the water away from the house when I commented on it. The instalation looks clean, complete with covers for the tubing on the outside of the house.
Since the installation our A/C has worked well, providing good cooling to the upper floor (where we most wanted it) as well as some cooling to the main level. We expect it will improve our heating bills as well, as we have been using baseboard heating upto now. I’d happily recommend Spring Home for anyone who wants a ductless A/C installed.