Our biggest mistake was to trust Vlad. He promised he would seal the leaking corners of our roof, and he assured us that if his first fix failed, he would come back and redo it. We paid him $300. The signed contract said the price included "Seal all corners" and "One free service to seal any corners if still leak." It seemed so above-board that we even told a relative that this might be a good company. We were wrong. Well, the first fix failed -- in fact, Vlad made the leaking worse. We contacted him and he promised to come back, and even made specific appointments, but he never showed for any of them, never called. Whenever we were able to get hold of him, he made one excuse after another. Eventually he just stopped responding. So now we're out $300 and have a leakier roof than we had before. We certainly wouldn't recommend Vlad or "At Eaves."
- Approximate cost of services:
- $300.00
- Company Response
You are free to whatever opinion but you paid 300 dollars to seal all the corners on your eaves which every person knows that a replacement is the only guaranteed fix between 1000 to 2000 now sealing is a patch. In the contract you signed it does say at the buttom that the only 2 things that I do not guarantee is corner seals and animal re-entry as do all other companies out there the only time it is guaranteed is when you replace. I did say you would get one service call but it has to be sunny on the day before the day doing it also the day after for perfect results so I do not control the weather there may have been missed appointment due to weather they are not excuses it is just how caulking works. Now responding to your non sense putting caulking in a eave could only make the leak better the same or none it is literally impossible to make it worst you are just putting silicon in a eave and top of that we are talking about sealing your eave your complaint that tells people not to trust finishes by mentioning out $300 and have a leaky roof what does that have to do with eaves. To be honest I think people will have a hard time trusting your review that will be there choice. You should maybe hire someone else they will charge more and since all corners are leaking there will definitely be some leaking so if you want a full guaranteed result a new eave will be your answer.
Thanks