They don't know the value of time or money. The sales person was very nice when he wanted to sell however once the sale was done, there was no response for days!!! Delivery was scheduled but we didn't get a confirmation until the night before (on a weekday). We requested to re-scheduled to a weekend. Finally on a Friday at 9pm they confirmed delivery for next day. Delivery guys showed up at 7pm!!! They DON'T CARE about you or your furniture or your home. The delivery was missing items!!! When called the store about missing items; no one knew about it. Anyways, the delivery guys dropped off whatever they brought with them...left a ton of GARBAGE at my doorstep and left a few dings in my new furniture. MISSING ITEMS: The store wouldn't answer the phone for a few days then scheduled delivery for the missing items. NO ONE SHOWED UP! I went to the store to complain (since they don't answer your call once they see # via caller ID). The guy re-scheduled but again no delivery. I had to go back to store and finally THREE WEEKS after they delivered the missing item. I would have to say this was my worst experience ever. They are UNRELIABLE and IGNORE you once they have your money! AVOID THEM AT ALL COST!!!!
- Approximate cost of services:
- $3,200.00