hilltopview

The secret is out - at least for everyone who needed a plumber and was lucky enough to have Valentin come over. I called him to replace my shower faucets. It wasn’t your standard set - but not a problem for Valentin. He came over the next day and installed the unit in a timely manner. He was courteous, knowledgeable, and professional. As others have stated - he was ready to offer suggestions and always made sure to get your opinion. The second time I called Valentin was not planned - but due to a ruptured pipe ( yes, said it - that dreaded winter horror no one wants to face). He came over and fixed the problem - much to our relief. The secret is out - at least for everyone who needed a plumber and was lucky enough to have Valentin come over. I called him to replace my shower faucets. It wasn’t your standard set - but not a problem for Valentin. He came over the next day and installed the unit in a timely manner. He was courteous, knowledgeable, and professional. As others have stated - he was ready to offer suggestions and always made sure to get your opinion. The second time I called Valentin was not planned - but due to a ruptured pipe ( yes, said it - that dreaded winter horror no one wants to face). He came over and fixed the problem - much to our relief. Valentin is a hands on licensed plumber who does his own work - which is very good to know when choosing a plumber. Pros - timely, clean, polite, reasonable, professional and ...a nice person Cons - there’s only one of him so if is busy - you’ll have to wait, but it will be worth it. btw - I had a few couple of other plumbers come over but happy to have found Valentin

A few years ago when we purchased our first house we bought carpet from Home Depot on Eglington East. Initially, due to inaccurate measurement by home depot installer, we were charged for extra carpeting. Few attempts to rectify the problem fell on deaf ears - " can't really do anything about it now" - until I spoke to a person named Lance who listened to my problem and resolved the problem. He actually made me feel that I was dealing with a owner of a shop instead of a corporation where genuine complaints can be lost. Thanks Lance.