Lisa W in Orleans

We had all 10 windows replaced, some with major rotting/insulation issues, added two brand new windows on our main floor and enlarged one window in a basement office, completely changing the feel of the room. Shane (owner) made the process easy from start to finish! He prepared a detailed estimate that was competitive (we weren't looking for the cheapest), answered our many questions, and provided a quality product. The gentleman that led the team that worked on our house was amazing!! It was obvious he cared about their work, and proactively sought me out to show and explain what they were doing, double checking what it is we wanted, cleaning up after themselves and making sure we were happy with the work at the day's end. They also made sure to put runners down everywhere so as not to dirty the floor. Once the entire project was finished, Shane came and did a walk-around our entire house, making sure everything was perfect - down to the handles folding in perfectly! And these things should be a no brainer but our experience with other contractors proves it isn't - Shane and his team were polite, showed up on time and professional. I am a very picky client who researches a lot and has high expectations and I would highly recommend working with Shane at Eco Ottawa!