I had a hot water tank that was leaking. I called Ace after having gotten a bunch of postcards in the mail. The staff did not show up on time, calling 10 min before the appointment because they had a emergency ahead of me. Then two days later Greg showed up, he was friendly and knowledgeable but oh my gosh the prices he quoted were terrible. $400 more than what I thought was fair. So I simply paid the call out fee of $80 and said goodbye. Ace is really expensive. Nice looking marketing stuff, but prices are too high.
- Approximate cost of services:
- $80.00
- What could this company do to improve their services?
- improve the prices
- Any advice to offer fellow homeowners facing a similar project?
- don't pay a call out fee, only go with a free estimate otherwise you get ripped off like I did.