Reviews

10/10

I had estimations from a few companies, and they are the only one came to my home and estimated. The price was cheapest too. The job was done while we are on vacation, and good thing is they take credit cards.

Approximate cost of services:
$400.00
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Company Response

We appreciate your feedback. Calgary Tree Experts Inc.. values our customer experience feedback on our services. Thank you for your business.

10/10

Darren is so responsible and reliable. He response all my emails immediately, and did exactly what I asked in timely manner. I am so glad that I did not go with my insurance company's contractor. He is very flexible for any kinds of works and not only for roofing.

Approximate cost of services:
$11,000.00
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Company Response

Thanks for the great review.
It was a pleasure to work with you.
Darren.

0/10

On 7/21, we had furnace cleaning, and then after they are gone there was no hot water comes out. I noticed it on Friday night, and they did not fix it until Sunday. The hot water tank's fire went out because they cleaned the furnace.It was working perfectly until Friday morning. My complain is they did not check the hot water tank's fire after they cleaned chimney because the fire go out automatically if the new air comes in. They should have known this as professional. If they call the technician right after they cleaned the furnace I did not have to wait for 2 days without hot water shower, and I did not have to pay the weekend labour fee which is much higher than weekdays labour fee. I talked with the manager about it, he said " It(the fire) was working when they leave. The fire went out after they left." I had doubt what he said. Then I talked to with the water heating company technician asked about it "Is it possible the fire goes out slowly after the cleaning?" He told me "If the fire go out, it blow out right away and not like after they left" Therefore, what the manager told me is not correct. I would suspect that " Their cleaners did not check if the fire went out." that is also their(alberta home service) technician was told me exactly.

Approximate cost of services:
$800.00
2 of 2 people found this review helpful.
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Company Response

Hi S. Mullaney,

We would like to follow-up on this service. We try our best to uphold the best service possible. What happened here is truly unfortunate. Sometimes the pilot light does go off during the cleaning, but you just have to light it back! ; )

The technicians followed the same protocol like in every home.

We would however like to make it up somehow, do not hesitate to contact us for anything, info@albertahomeservices.com