My plan includes free maintenance. Technician restarted the heater but did not leave until he had investigated further and found a faulty safety valve. Replaced it. He could have left after restart necessitating a further call when the faulty safety valve malfunctioned again but went the extra step. Many thanks.
- Approximate cost of services:
- $0.00
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- Company Response
Thanks Bob. We appreciate the kind words and the time you took to share your great experience. RM