Reviews

1/10

In a nutshell - we received our sectional just prior to Christmas 2013 - it was poorly done. Backs of each piece were uneven (different heights)- - backs didn't line up with the bottom (backs were wider or narrower than the 'seat'). They redid the backs, and it is better, but still noticeable. They actually told me "Showroom standards are not our manufacturing standards" (is that not false advertising??) I would only purchase showroom models. Give customer service points for trying I guess - but they wore me down. Note: i have surveyed friends/family - and they all agree - I was starting to think I was being too picky!! In fact, they think I should pursue it with them still, but i just don't have the energy for it. So beware ... in this case, you really don't get what you pay for!

Approximate cost of services:
$3,000.00
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8/10

The work was excellent, but no show on the first appointment, then had to keep phoning...leaving messages with no call back. Was very frustrating, but once I got a different contact person, it was fine. And they did a good job, and cleaned up afterwards

Approximate cost of services:
$8,000.00
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Company Response

Thank you for your review. We do know that communication was difficult at that particular time and have been taking steps to keep this from happening in the future. These steps include more office staff to handle communication and implementing a new program that will tie everyone together so that the correct people are notified when action needs to be taken on your house. We appreciate your patience on this and are glad we were able to provide a new roof for you.

6/10

Used them for our basement development a few years ago. Had some problems with the tradespeople not showing up, which was frustrating, but they do quality work. Used them again for a kitchen Reno ... Which was a lot more involved make sure you know what you want.

Approximate cost of services:
$10,000.00
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Company Response

Hi Joanne, the past few years have been challenging to keep up with the demand of work. Since your project was completed a few years ago we have since hired more trades people to avoid project delays. Thank you very much for your review.

8/10

Greenland picked up our goods the day they were contracted and delivered them to Toronto within the estimated timeline mentioned. We did have some concerns but all ithings considered the move was a success. Greenland did contact me to address the concerns we had and we have resolved the outstanding concerns. My advice, with any move, would be to read the fine print and get a final price prior to the move.

Approximate cost of services:
$3,000.00
0 of 1 people found this review helpful.
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Company Response

Dear Joanne,
It gives us great pleasure to know that you have been served well and that you are satisfied. We thank you for the positive review and if you ever need us again it will be our pleasure to serve you. Sincerely Melissa Cruz-Customer Services Manager