camille in toronto

Atlas Care put in a new boiler in 2012 and we were very pleased at that time. Subsequently when having some plumbing work done, it was pointed out to us that the boiler had no 'back-flow' preventer valve which is apparently 'code' and can cause contamination of drinking water coming from the radiator. Atlas Care came back and said two things: a) I should have included that in my original contract (as if I am a boiler expert and I know these things) and b) 'don't worry' we have a manual shut off valve in the 'off' position to prevent contamination so don't worry. Okay fine - we then had an unrelated plumbing job at the house on January 7th and the plumber immediately noted that the boiler did not have this 'back flow preventer valve'. I showed him that there was indeed some manual 'shut off' and he said that this was wrong - the correct part is the 'back flow valve' and that this other valve in the 'off' position prevents the correct flow of water in the rads (as it gets lower, air fills the rads apparently and there is no way to get water back in)...the point being that the boiler doesn't have the requisite parts. I have tried desperately to reach Atlas Care on the matter - left messages and so forth - NO REPLY AND ZERO HELP. I now have to pay another company to put in the correct part. Bottom line: I feel completely ignored - three different reputable trades people pointed out the issues (all said the same thing) and Atlas Care is no where to be seen. I would NEVER recommend them - they DON'T CARE at all!

Our ten year old ductless Mitsubishi Air Conditioner died during a very hot weekend in August. Cy (at Spring Home) sent out a diagnositc tech who told us that the money we'd need to put in to further investigate and repair the old machine, might be better used for a new system. I did not feel any sales pressure however and took time to discuss the matter with my husband and to check out a variety of options and other heating/air conditioning companies. In the end, we decided to follow the advice and replace everything with a new unit and Spring Home gave us the best estimate along with a good maintenance package. The work was completed as contracted in a timely, clean and well supervised way. So far, (fingers crossed) the unit is delivering as promised and we are very happy with the project. In fact, we plan to use Spring Home for all our heating and air conditioning needs. I would highly recommend them.

I thought my fridge had broken and called Hightech Appliance service. Atiar arranged to come over within a few hours and I was most grateful as I was worried the food would spoil. As it turned out, food from the freezer compartment had jammed and dislodged the 'on' button so it simply needed to be adjusted. Atiar could have just left but he went over and beyond to make sure the 'house-call' was productive. He moved the fridge and checked the back thoroughly, cleaned the vents at the back and generally inspected everything to make certain all was well. He was polite, efficient and very helpful and his charge was more than reasonable. I highly recommend his company and will definitely call him again for appliance service!

My husband and I needed to get some wiring organized as our computers, TV and DVD cables were spaghetti. We wanted our two flat screen TVs wired for computer downloading as well. We hired Giant Sound and Vision and I am so glad we did! Will Cornish set up an appointment and evaluated the work. He was courteous and professional and came the following week as planned. His work was EXCELLENT - clean, neat and so organized that I can't believe how smoothly everything functions. He is an honest and hard working young man - he even brought his own vac to clean up at the end. I would highly highly recommend this company....thanks Will!

We needed to have the cedars in our back garden pruned. They had grown very high and were overhanging the yard. I called Andrew and he came and gave us an estimate. He returned once the weather turned warmer and pruned and trimmed as we had discussed. He did a fantastic job! He was careful and took his time - working with a partner - to ensure everything looked good. They cleaned up afterwards so that you would never know they had been there! The cedars look wonderful and we are very very pleased. I highly recommend Re: Leaf !

We needed shutters on our living room bay window, so I contacted Mike of M3 Design Group. He came over promptly and took accurate measurements and gave me a very reasonable price. Within ten days of the order, the shutters have been installed. The installation was clean and timely and the shutters look absolutely fantastic. They are EXACTLY what I had wanted. Both Mike and Tony (the installer) were polite, easy to deal with and true professionals. Should I decide to get more shutters, I would not hesitate to call them again. I HIGHLY recommend this company and I had checked out two other 'top' companies posted on this website. In my opinion, this one is the best.

I called AtlasCare to inspect our old boiler. They concurred with several other companies that it was corroded and leaky with regards to carbon monoxide. Needless to say I decided to replace it. AtlasCare gave a very detailed estimate and my husband and I felt it was competitive. After considering other Heating Services, we decided to commit to AtlasCare. The installers were extremely efficient, timely, helpful and courteous. The replacement took almost an entire day but they were so professional that I was able to carry on with my own routine(had a friend for lunch!) during the whole procedure of replacement, without any disruptions. At the end of the day, the new boiler actually looked great - if that is possible! The furnace room was tidy, the boiler and various tubes, pipes and wiring was all neatly in place and the heat went on without a hitch. I would not hesitate to use this company again and highly recommend their services. To top it off they offered me a very reasonable payment plan which made a rather expensive procedure, painless! Thank you AtlasCare!

We needed to get a lighting fixture repaired in our furnace room. It wasn't a large job, and I had called a previous electrician whom we'd used for knob and tube work. He didn't come as expected so I called Igor at Algol Electric. Am I ever I did! Igor showed up in the timeframe he'd given me. Since I'd described the problem over the phone, he knew exactly what was needed. He had the part with him, , did the work in a timely fashion and it was exactly to the estimate. I then asked him to check our door bell and he repaired that as well . He was extremely nice, efficient and fair in price. I would most definitely recommend him and will refer him to my family and friends. Should I ever need electrical work again - this is the place!!

We had a slow draining sink which turned out to be a result of old pipes. The area of the washroom was rather tricky and involved some breakdown of the tile and wall. Vlad came and did a thorough examination and estimate and that was followed up the next day with the expert work of Igor. Between them, the work was done EXTREMELY efficiently and with a minimum of damage. Vlad was kind enough to recommend a drywall repair person who immediately contacted me so that we could get everything back to normal! I had gotten another estimate from another company listed on Homestars (with high reviews) but I was very disappointed in their estimate, their slapdash evaluation and eagerness for money before the job even started. Luckily I went for a separate estimate with Mister Plumber. It was clear to me and my husband that Vlad and Igor knew what they were doing; worked well; cleaned up and were more than helpful and easy to communicate with. I would highly recommend this company.

I called Strong Plumbing Co. because a tap in our ensuite bathroom was dripping. Valentin showed up exactly when he'd said he would and after examining the sink and taps, he recommended we change the taps for a newer version. I was prepared to do this, since I suspected that the taps were old and indeed it took him some time to get them out. The entire job - start to finish - to less than two hours. The new taps (which he had in his truck) look wonderful! The bathroom was cleaned up, and ready and the taps work beautifully. All in all, it was a success and the price was just under four hundred dollars (labour, materials and tax). I would highly recommend this Plumbing service and in fact, we will be calling Valentin again to replace the taps in our other bathrooms. He is prompt, honest and does a great job.

We needed an old rusted out garage door replaced. This was a tricky job, since the garage (over fifty years old) sagged badly. Danny came by and measured and gave me a price. True to his word, he showed up punctually on the appointed day, and worked very hard to make a perfect fit. His many hours of hard work resulted in a very attractive and well sealed door and now we can use our garage safely for storage. I would definitely highly recommend Morningstar Garage Doors - excellent, friendly service - an honest job!!

We had our entire eavestrough and facia replaced and we could not be happier with the job. John and his crew were punctual, professional, clean and efficient. The job was beautiful - the new system looks great. Even more impressive, was the fact that John took the time to inform me about our neighbor's overhanging eave-drainpipe which was literally draining into our eaves. He took photos and explained how this could seriously compromise water drainage in the future if not rectified. As soon as my neighbor saw the pictures, he had his roofers return to make repairs. Without John's input, we'd never had known about this until it was too late. Thanks for a great job and great advice - it was worth every penny!

I wish I had read the review from Heather in Etobicoke but I hired this company before she posted. The cleaner arrived one hour late (although weather was perfect)...rushed through the house (I was home) and I had to show her how to clean. Although no contract had been signed, the manager instantly charged my Visa for a whole month and refused to refund when I told him I didn't want to continue. He was rude and dismissive. He claims this company has hundreds of satisfied customers and has been in business for 25 years. This can't possibly be true. My husband is planning to report the company to the better business bureau and I urge people NOT to get caught up in this terrible service! Do not hire Toronto Maid Service - you will be just as sorry as Heather and I!