Relaince-Making a BAD situation WORSE in Thunder Bay
My first Hi - vent hot water tank lasted 14 years and was replaced 10 months ago. This tank was flooded out May 28/12 in Thunder Bay. It was drained, "cut loose" and moved outside by my furnace contractor, delivered back to Reliance office by my husband. Guess what? The Inspection and closure fee was more than DOUBLED because this tank was only in stalled less than one year ago.This is not my fault. The price I was quoted was $80 which climbed to $226. Thanks Reliance.Amanda at the call center told me there is nothing she can do about these charges. This is a money grab for flood victims in Thunder Bay. Tim Bartz came to my door and stated that I would be charged $1000 for the flood damaged rental tank. Well that grew to $1469. Beware.It can happen to you because it happened to me. Do not sign up for auto-withdrawal .Relaince makes it so expensive to get out from their grip that most will not.I am trying to.
- Approximate cost of services:
- $1,469.00
- Company Response
Sorry to hear about the experience LM. Please contact me at rmassingham@reliancecomfort.com and I will gladly look into this issue for you. Thank you. RM