New mattress and box spring purchase
Without a doubt - worst customer experience ever. We ordered the bed 6 weeks in advance - we were moving into a new house while leaving our condo staged to sell - so literally we had nothing else to sleep on. The day of delivery, the King mattress came with a half of a box spring. Can't put a mattress on that. We had nothing to sleep on for 3 nights. Finally when it came with 2 box springs - they weren't the right ones. Sleep Country came to my house in the rain 3 times to deliver something they should have gotten right, the first time. The salesperson, John (after he got our 4000K) has been rude, abusive and an absolute bully. I'm shocked that Sleep Country allows this type of behaviour. Just shocked and horrified. Stay away from the Leslie and York Mills location.
- Approximate cost of services:
- $4,000.00