Jocelyn in the Beach

I was extremely pleased with the service provided by DrainWorks. I was having water backing up through the basement drains when doing laundry. William was polite and helpful on the phone to set up an appointment within a few hours. Mike D arrived on time and diagnosed the problem as requiring a replacement of the trap and breather. He explained the problem to me and what would be involved in the work. The next morning 3 men arrived on time to do the excavation and work. They worked diligently and were very professional - informed me when I could and could not use water, and replaced dirt to flat level. Jeremy H arrived as scheduled a few days later to conduct the inspection. He was very thorough and clearly explained to me what he was doing and any recommended follow-up work. Although it was an expensive job, I felt comfortable with the service received for the cost I paid.