Reviews

0/10

Well were do I begin, I think this company should be investigated by the authorities for misrespresentation and fraud.I too took them at there word and I had the same experiences as Mavis in BC. Told one amount also told that there was 5 wk free storage was never told that storage starts the day they pick up your content, they were to arrive 9 days after they pick up my contents then the excuses came and now I found out that there was a strike for 3-4 weeks and my contents arrived at the end of May needless to day I was informed that the cost now was not $1100 but $1621.00 for additional weight and packing charges etc. thinking I had 5 weeks from the date my contents arrived I didn;t have the extra money so when I had the funds I called to get them delivered and now it is over $1850 and each day it goes up because of storage I am trying to get them delivered but all I keep getting is that day is no good we are booked. I work so I am trying to get them to deliver it on the weekend or I lose a days pay to stay home and wait for them to come.. This firm is dishonest and I would never recommend them and I hope that I can get this mess cleaned up and get my things alot of my contents are from my late husband and I cherish and they mean alot to me, I am so worried now that I have read this reveiw from Mavis. This has been the most stressful time in my life my move to Alberta was to try and get on with my life and I can;t even do that with all this emotional stress. DO NOT USE THIS FIRM....

Approximate cost of services:
$1,100.00
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Company Response

Dear Allison, I have been trying to reach you to rectify the situation. Thank you so much for alerting us to the bad estimate you were given by our office. This is not our standard, and the quote you were given was certainly way over the top. We would like to make this up to you as soon as possible. Please contact our office at 416 640 1573 and ask for Heather. Thank you so much again for bringing this to our attention.