Guy was so wonderful! When Penguin responded to my call, Guy was the one who helped me. He genuinely cared about my predicament and asked me really relevant questions about my situation that no other company had. I has spoken with a number of other companies before Penguin but this was the company that was most prepared. They already knew the square footage of my residence because they had researched my MLS listing before speaking to me. They used 3D scanning technology to prepare their quotes and also offered extremely reasonable prices for their work! Guy even offered to talk to my property manager when I was going through a difficult situations! It was overall a really great experience!