Reviews

10/10

Just moved into a fully renovated century home and discovered a window has rotten trim and multiple caulking patch up outside. Kevin was very responsive. Unlike some other top-rated popular companies who told me to wait a few days to 2 weeks until they can send out an estimate, Kevin came right away after he finished working from another site. He arrived on time and able to pin point the problem, a hole hidden under the siding because of a missing flashing. He suggested a simple effective solution and quoted a fair price. He even taught my husband a DIY solution if our budget is tight. Unliked other roofers, he did not tried to up sell more services. While we’re deciding which roofer to go with, it rained hard and water was leaking inside badly. I texted Kevin and he was able to start work for me before the next rain hit. If you are looking for an honest, responsive, kind helpful roofer, Kevin is your man! To me, roofing is not just about making money. He is there to find solution for clients.

Approximate cost of services:
$800.00
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Company Response

Hi Penny,

Thanks for the super amazing detailed review! It's a good summary of the highly quailty roofing repair for us. It help us goes a long way. Customer satisfaction is the maximum of our corporate objectives.
It was a pleasure working with you and I'm always happy to answer or suggest any future emails or calls.

All the best to you and your family!
Sincerely
Kevin
Bros.Roofing

10/10

We lived in a 60 year old house with a tiny kitchen and a main floor with many dividing walls that made it difficult even to put a proper size dining table. We wanted to have an open space concept mainfloor with a big kitchen connected to the living room. That means we have to take down many walls and gutting the whole floor. We interviewed many contractors. We connected with Simon Wong of S&G through word of mouth and decided to hire him for the following reasons: Clear and detailed contract After an onsite meeting with Simon and his designer/partner Alan, a clear, itemized contract was layout. All the work task and specs of all materials were listed very clearly. The pricing is honest and open. Total Solution Simon and Alan are very experienced in whole home renovation. From cabinetry to flooring, plumbing, electrical to gas line. They handle it all under one umbrella. There is no need to deal with different suppliers and tradesman. I only need to talk to Simon, my project manager and he takes care of all the logistic. Every step along the way, Simon would speak to me about different choices of finish or certain design preferences. In general, I only needed to know when to move out and when to move back in. Quality and Pricing While not the cheapest contractor in down, I found S&G has an excellent quality to pricing ration. We had custom cabinetry in the kitchen and bedroom. It's all custom designed to any style and layout I want. The spray paint finish, the railing, hinges are all high quality. Even the slide out garbage can included under sink was made in Italy. All workmanship is top notch, all the floor tiles grout lines were supper straight. There were not rough cut edges or awkward gaps anywhere, not even inside the drawers or in some tucked under corners. We received many compliments on our kitchen and bedroom cabinetry. The marble shower stall with curved ceiling was a piece of art. Durability It's been almost 5 years and everything is holding fine. That's why I am very glad to contribute a review and I'd recommend S&G.

Approximate cost of services:
$60,000.00
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Company Response

Hi Penny: Many thanks for your kind comments and we really appreciate your infinite collaboration; it was a great pleasure to work for you and we look forward to the next renovation project.

10/10

We live in a house built in the 50s with window trims damaged by previous leaks. We have 3 doors in the same hallway in different styles and different heights. Two won't even closed and with badly peeling paint. Survived 3 renovations in 7 years, I know it is important to research online (Homestars is a great resource!!) and interview at least 3 contractors to get a sense of fair price and who knows best. Ryan from Savage Woodworks was my choice for this project. I was a little worried in the beginning since his company was relatively new and I did not have any previous dealings with him. But I hired him finally for the following reasons: 1. Timely, onsite visit If you live in GTA, you know the crazy housing market means good contractors are extremely busy and can have some attitude towards small jobs. Some will only hear you out on the phone and once they know you are not renovating the whole house, or still in the research stage, they won't even bother coming to give an onsite estimate. Ryan responded with a simple written quote right away when I filled out an online form and he came in person to give me a quote on the same day. 2. Detailed accurate quote Throughout the onsite estimate, Ryan took notes and measurements everywhere. When I talked about a certain style, he was able to pull up picture from various suppliers website to confirm size and availability. When I mentioned any special requirements, he jot in his note pad immediately. That showed me he was serious about my business and it gave me more confidence that he understood my requirements completely when giving a quote. 3. Outstanding Woodworking Knowledge Ryan demonstrated excellent knowledge in different periods of woodworking designs and architectural styles. There were a few odd corners and special door sizes in my project that other contractors couldn't suggest any real improvement, possibly because they just wanted to do a quick job and move on to the next. But Ryan offered all kinds of custom cuts and solutions that would require more skill and labour but could really make a difference. 4. Passionate and Fair Ryan's quote wasn't the lowest I got, but given the quality and extensive of work he delivered, it was very fair. For example, when all other contractors told me they couldn't fit/find a pair of double doors for me. Ryan offered to make me one in the style I wanted. To him, it's not just a job, the style and delivering what the client wants is important too. In one corner, Ryan had a choice of just putting factory made trims around two doors on two 90-degree walls, but he said he would take everything apart and custom made the whole corner for me so that the 2 doors would be joined under the same architectural crown piece and have the same height and consistent styles with the 3rd door in the same hallway. That was not written in the quote, but he said he would do it because "it would look really nice". It really shows he is passionate about his work. That corner now looks magnificent (see picture). The Result: Quality Ryan delivered the nicest woodwork for me in my house. The finish and precision is HIGH QUALITY. It was not easy to retrofit an old house with existing carpets and painted surfaces but everything fit nicely with a great style in the end. Everything turned out exactly as I expected, no compromises, no nasty surprises. Clean Our family lived in the house while this project was going on. Ryan has multiple shop vacs and equipment that attached to his saw to suck up saw dust. He and his crew member are very careful and very conscientious in keeping the worksite clean. He made an effort to do a good clean up at the end of every work day and put his equipment aside, so that my two kids won't run into anything dangerous or having too much dust flying around the house. It made our life so much easier during the project. The final clean up is complete and thorough. On time, On budget The project was finished timely and on budget. No dragging on while working on other sites. Conclusion: I don't write reviews very often but I think Ryan deserves a nice detailed one. Being a homeowner living in an old house with not the biggest reno/repair budget, I have interviewed and employed many contractors and tradesmen over the years, Ryan is the easiest to work with. He listens and delivers. No trying to convince you to take a short cut or compromise on quality/style. He and his crew are careful and polite while working in the house, no cigarette butts on my lawn or loud fowl language during work time. I'd highly recommend Ryan and his company Savage Woodworks. Will update later with more pictures after painting.

Approximate cost of services:
$1,400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much for such a wonderful review. I'll miss your amazing cappuccinos!


First Review

10/10

Hired Tim for a small eavestrough cover installation job. Roof leaked the next day after a windy/rainy night. Tim was able to pinpoint the problem over the phone and came right away to fix it. The leak came from the siding of the dormer. The repair was fast, good and cheap. A couple hundred dollars repair got us through the last 3 years with no recurring leak at all. Hired Tim again to fix a basement leak in my parents's house. Again, Tim showed great knowledge in diagnosing the source of leak and was able provide a reasonable cost yet effective solution. Will recommend him to anyone who does not want to get rip off.

Approximate cost of services:
$200.00
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