fast, efficient, but broken and lost items, and ignoring calls and emails
Movers were fast and nice. But they broke two furniture items (an antique mirror, and a chair) and I am missing some very expensive things. I have sent several emails, and only got one response, calling them is also difficult to get ahold of the manager, and they claim to have sent a check in the mail for the broken items - that was about a month ago. They have not replied any calls or messages about there being no check- not even courtesy responses. So, not professional and starting to look sketchy. Also- they first lost the chair that was broken, then found it, and were supposed to deliver it on a Thursday at noon, and someone left it on my doorstor on a Wednesday night- I live downtown, had someone not noticed and told me, it would have 100% been taken.
- Approximate cost of services:
- $1,500.00
- Company Response
Hi Annegret
We are sorry that you have had this experience with our company. We would like to inform you that Rapid Stor is now under complete new ownership and management and we are working hard to rectify any issues that are still outstanding and within our control. Feel free to reach out should you have any questions.Thanks,
Rapid Stor