My brother is developmentally delayed and my mother is illiterate. I have recently taken on power of attorney. They sold them a water softener for a total contract valued at over 10,000.00. Noware on the contract does it show what you are paying for the total contract. Invery small print they show 180 months. There is no question when meeting my brother that he is an easy target. When I asked him if he realized that he was going to be paying for 15 years and what he was paying in total his jaw dropped. The company's response was we have a recording of him confirming that he purchased it.. How utterly deplorable.
- Approximate cost of services:
- $10,000.00
- Company Response
Hi Theresa, we are sorry to hear about your experience. Please email us at customercare@mysimplygreen.com with the address and name associated with the account. We will have one of our Customer Care Managers take a look at it.