L. Elborn

On the whole, I was very satisfied with the work. However, I tried to contact them by email 2 weeks ago by email (Sept. 21) to request a few repairs to be done. As I didn't get a response, I phoned on Sept. 28. Today, Oct. 6th, Jescore showed up at my door and said they didn't not receive my email nor the phone call. We both apologized to each other. It was determined that the email probably went to "junk mail" and they were having trouble with their phone. I felt that there had to be a problem as they have always been very prompt in coming any time in the past when I have contacted them. I feel so much better and so glad that it was just a misunderstanding. These are the people that I know, trust and am used to dealing with. They left promising the needed repairs will be done shortly. They are a great company to deal with - courteous, polite, obliging and I highly recommend them.