Bea

The installer did a horrible job. The water outlet hose was not connected to the previous tube out let but use a long tubing on the floor and the water will accumulate on the floor. I spoke the the installer and he said that is not his job and I have to hire a plumber. He ripped of the wire connection to the air and furnace filter and did not replaced. It is like never had a filter in the furnace. I spoke to Mark several times at home shows and on the phone, he never rectified the situation. Another customer advised that this company has bad reviews on BBB. I read it and spoke to Mark about the reviews, he said that the reviews were removed. I will not recommend this company.