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Edmonton branch, Rude front end staff, no returned calls after install and an outstanding issue. Have been waiting almost 8 weeks for replacement glass after multiple factory errors, was told 3 weeks have called 2 times and was hung up on the second time. Customer service from start to finish and when you have rude employees dealing with clients you lose business. I can not currently recommend this company to anyone and have removed the advertising from my yard. Communication after the fact is as important as the initial sales call. Not resolving issues no matter how big or small is detrimental to your business. Make us wonder if warranty issues will be addressed. Very unhappy with the outcome. The Carthy's