We had flooding from the basement drains located in the cold storage pantry & in the furnace room. My husband checked things thru & realized that we needed to get someone in to locate the blockage. He called DrainWorks & they responded within a few hours of our phone call. We were given a timeframe & DrainWorks called a second time to narrow down their arrival time. They (Mike & Eric) arrived on time, which we appreciate. They explained what they were going to do & showed us what was happening both in the camera & outside where the blockage was. They were very courteous & respectful & thoughtful & they provided explanations. They even wore booties on their shoes & they put booties on the wheels of the machine before they took it down to the basement. They told us the cost up front for the things that they had to do as the work proceeded (camera & snake costs). For the quality of the work that was done, the price was quite fair & we truly appreciated their help. They also made suggestions to us for followup with the City of Toronto. Thank you Mike & Eric for your help! Linda & Bogdan.
- Approximate cost of services:
- $400.00
- Company Response
**Thanks Linda** It was an absolute pleasure reading your review, as we have learned through it, how much you appreciated the quick, punctual, clean, and affordable service that Mike and Eric provided. Thank you so much for sharing your experience here, and thank you for choosing DrainWorks. We certainly do look forward to being the plumbing and drain service providers you can and will rely on.