Stacey in Toronto

I can't think of a time I've ever bothered to write a positive review for a company but I had to this time. I've been so impressed with Aetna. The staff are wonderful - they are friendly, helpful and fair. I had forgotten to pay my annual warranty and so it lapsed. I then noticed termite activity and when I called them they informed me I no longer had a warranty. Of course, I panicked. However, they allowed me to pay in arrears so that the warranty could be activated and I could have the inspection and treatment covered. I couldn't believe it. The guys that have come to do the inspection and warranty are also wonderful. In addition to being knowledgeable, they even brought in all of the flyers that were on my front porch. I couldn't be happier and my neighbours who have also dealt with Aetna have said the same thing.