We needed the hardwood on our main floor to be resanded and stained a darker colour to match our stairs.
Scott was quick to respond to my questions and request for a quote.
This leads me to one thing that impressed me the most and is often overlooked: attention to scheduling and project timeline. Through my exchanges with Scott, I knew they were serious about getting a job done on time and were not like many contractors who take on more jobs that they can handle at once. In the end, Andre worked on our job for a consecutive number of days, and finished everything before moving on to his next project.
We were uncertain how our floors would look after resanding/staining since it was maple which is known to give a "blotchy" look. Andre took a lot of time explaining the process and even prepared samples using extra pieces of hardwood that we had so that we could be confident that it was the look we wanted...it was obvious he had quite a bit of experience and was very passionate with his work. We spoke to at least 10 other contractors prior to choosing NewRidge - only one would recommend sanding maple and none had personally done it.
Andre worked with us to get the exact stain colour we wanted and in the end, we were thoroughly impressed and extremely happy with the result. Out of all the renovations completed on our house, I feel that we got the most satisfaction spending the money to refinish our floors. Thanks Andre and Scott...it really is appreciated.
