Andrew in Toronto

Unfortunately after seeing all their fancy commercials on TV, their follow up to a terrible installation job has been awful! They ruined some of my bricks when installing the new windows and after 2 years of complaints and broken promises we still haven't had them address or fix the problem. Should have been weary about their high pressure tactics and smooth talking in the first place, but when the chips are down Anderson is no were to be found to fix the bricks they destroyed. Not only did it devalue our beautiful Victorian house it looks outright terrible. We've patiently waited for close to 2 years to have someone fix our bricks and due to covid we've been more than patient but enough is enough. Windows are quality but their after installation, warranty and follow up service are non-existent. Not sure what next steps will be but we've had enough of the run around! Very unfortunate.......