Nithi Janarthan

With a baby and a little kid imagining a kitchen renovation is a nightmare for us. With several doubts in mind, we decided to redo our entire kitchen including floors, I found Joseph's kitchen from home stars. Prior engaging them, we enquired several other contractors and also a design expert. Out of all who we met, we liked the way Joseph presented himself to us. He understood our requirements, provided valuable suggestions, created designs on spot and gave us quotes .He knows his work , at times he sounded like a dad at times to correct our mistakes especially when I go overboard! We went to the showroom and Mitra showed us around and we picked our selection. Given this critical time of COVID, they did their best to get the work done and we are happy with the product! The best thing what we liked is usage of all dead space and not wasting even an inch. He matched the flooring that we had in our top floor and did the complete flooring in my kitchen, living room and hallway. Joseph is my contractor for all upcoming projects !! “Thank you Joseph for your commitment and excellent work” - Whenever I recall his name in future, am sure it will bring a smile to my face ! On the other hand, Mitra is really great with communication and she is always there to address our concern. Overall positive experience with the team.

Bad Customer Service, Don't go to them . York region Nutri lawn contacted my husband for the service, he clearly said that he will go for pay per visit and he wanted to be present when the technician comes. So we requested him to call before reaching home. He was very clear on that. The day before the first visit, the technician left a voice message , but dint leave what time he will be there. Next day, when i opened the front door in the afternoon, on the door we found the bill. My husband was upset, he called nutrilawn and said that he did not want the service anymore.The representative on the other end was trying to convince him for 30 mins. He clearly said, " he will call for the service if needed." Second visit, i heard a noise outside and ran then found out that nutri lawn guy was leaving our house and saw some hose around..when i asked why his he here,he said the service is not cancelled...I called them immediately and when asked they said in the recording he dint clearly said cancel..the manger was very abrupt and dint want to listen to whole conversation.. I said i CAN pay for the first visit, but not for the second one as we did not request it...my husband doesnt want to pay off and does not want to deal with these guys..however AM personally Extremely disappointed with their service and communication