Jackie

Michael, from 6ix Build Interiors- In two words: reliable and quality. Our overall experience: high quality work and attention to detail, extremely timely, communicative, clean and safe, professional, and friendly. We hired Michael both to fix and finish our partially (poorly) renovated basement bathroom and to completely renovate the upstairs bathroom plus add a bathtub. Quality of work: Tile work was meticulous. High quality products and skills used to waterproof and insulate. Communication: Always responded quickly and was able to provide easy solutions and resources. Cleanliness: kept our home dust free and damage free. Timeliness: completely reliable and respectable. We have two babies under two, he respected, without asking, our daily routine and our girls. Kept to initial schedule. Financial: professional contract, pay based on key milestones. Price is fair for quality provided. We are a young family with two babies and new to home renovations and we feel Michael took care of us, informed us, and taught us, how to properly and safely renovate. He is already renovating for my parents and our friends next. Will hire him again. A rare find. Quality, passionate, respectful, and skilled. Also, check out the before and after! Wow!

Victor, of Home Improvement Source, Our overall experience: Poor quality of work, unsafe (electrical not to code), not timely, not communicative, not clean, unprofessional and difficult to work with. We hired Victor in Aug 2020 to renovate two bathrooms. The small basement bathroom was moldy and the upstairs needed a bathtub. Financial: Not standard. Victor’s contract asked for 60% of the total contract to be paid by the first day, which we paid (Consumer Protections recommends 10-20%). He also required us to purchase items that were included in the contract and did not reimburse us. Victor told us the project would take 6 weeks.  Renovations started the week of ‪Oct 26‬, and by Feb 22 (18 weeks later) we asked to sever the contract as the basement bathroom was still incomplete and the upstairs bathroom not started. Quality of work: Tile work is crooked, uneven, and large grout lines throughout. Electrical was not to code. A GFI rated plug was not used by the shower and vanity which protects from electric shock in damp spaces. The fan would not turn on due to crossed wiring. The drain for the vanity was plumbed with a significant negative slope so water will have issues flowing out, increasing the risk of clogging.  The wall hung toilet carrier was incorrectly installed in the wall. We called a professional plumber in to install the toilet so we would at least have a functioning toilet. They said the plumping and framing had to be redone due to improper alignment with the drain, all of which had already been drywalled. Cleanliness: Victor’s team continued to leave construction waste in our backyard between Nov and Jan, they finally removed it once we asked. Timeliness: Unreliable. Four different schedules over five months, always late and often unreachable. We are a young family with two babies and new to home renovations and we feel Victor took advantage of us and put our family at risk. We do not recommend Home Improvement Source.

Amazing service! They were on time and it was easy to communicate our wishes to them. They’re work was perfect and beautifully done, completely redefining our home. The price was very fair for the meticulous work done. We look forward to using them again.