Reviews

10/10

Very very pleased with this company. John was a pleasure to work with. So rare to find a person/company that provides a fair price with excellent service, from start to finish. We're very picky and difficult to please. John hit a grand slam for us.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you so much Len for your kind review it is greatly appreciated. A pleasure to have done business with you.

10/10

Difficult and picky customers. Very large (3 month) renovation. Towne did a great job for us, and we recommend them very highly to everyone. Very smart and professional. As always, there were difficult issues and curve balls, but they hit them out of the park (and saved our designer's butt many times). If you can get Towne, do so. You will be very happy.

Approximate cost of services:
$1.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
10/10

Very difficult, picky customers. Excellent product and service. Businesslike, efficient, respectful, timely and a pleasure to work with. We highly recommend Dainis and his excellent team. No drama, just excellent service. Thanks!

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Good afternoon Len. Don't call yourself difficult. You are the customer who knows what he wants. As far as we are able to understand all the needs we are more than happy to work with all people no matter how picky they are. Thanks for giving us 10 for such a unusual (custom) job. Thanks for choosing Five Star Windows Ltd as yours service provider.
Dainis

0/10

I recommend avoiding Chubb Security, and wish I had (I seem to be stuck with it, as others cannot take over this terrible system, which I paid thousands for). Chubb charges a lot for a system, and then charges HUGE amounts to service, which is required often. Get ready to spend $300-400 per visit, even if it just changes a battery. I fully expect I would be killed waiting for the emergency response people to answer an alarm, given how long it takes for them to answer when reporting a false alarm (you get a lot of alarms, because the system is not good). And don't get me started on its accounting...

Approximate cost of services:
$2,000.00
Was this review helpful?