Jbglen

I cannot say enough good things about Justin and Krystle. The customer service they provide is beyond anything I've ever experienced. We have had Lendrix in for a few years now for our annual HVAC maintenance and the service is always amazing. This year Justin advised that our furnace was no longer operating correctly and set out our options to repair /replace it, we decided immediately to have Lendrix do the work. Our hot water tank was also ancient so we decided to replace it at the same time. Within a day Krystle was emailing me with the required paperwork and answering my millions of questions. 3 weeks later Justin and his brother arrived for the install. They arrived on time and were respectful and professional the whole time. They were very aware of our home and were very careful to not cause any damage or make a mess while removing the old furnace and hot water tank. Justin explained everything and even repaired old issues that needed to be addressed as he went. Once they were finished, Justin went through the operation of the new units with us and answered any questions we had. Krystle applied for all the warranty certificates and took care of all the paperwork so we didn't have to worry about it. It's clear they take pride in their work, they always go above and beyond and are very quick to reply to messages and emails. The whole process was seamless and stress free. Justin even came back after he had left to check on a new noise we were hearing. As long as Lendrix is around we won't be going anywhere else for our HVAC needs.