After a bit of a wait and clarity on my order, Badboy has made the situation right with a better model of refrigerator at the original price. I'm now very satisfied with the outcome and customer service agent that took care of everything. If you have patience and give them a chance to get back to you during this pandemic, where many aren't at work at these stores and their suppliers, Badboy will make things right as far as current purchases. I'm not sure about the policy of no refund and store credit, that would not please me very much at all, but as far as this major appliance purchase, it worked out very well and I received great service. I hope you receive the same, just give them time with limited staff and manufacturers that are not at 100% production. Good luck with your next purchase
- Approximate cost of services:
- $1,700.00