Alex is amazing - AMAZING! He is next-level professional - quick, smart, on-time, excellent communicator, and sells an excellent product. While at least 2 other people I know are still waiting for their windows (6mths +), my custom-made windows are all installed and keeping me warm after less than 3 months. Most of them were installed at the 2 month mark - we just had to wait a few more weeks for sliding doors. There too Alex showed how proactive he is. Our doors were built but needed the cladding on the outside to match the rest of our condo development. Instead of waiting for that to be done at the factory, Alex had the doors shipped with the rest of our completed windows and had the painting done in Calgary. Instead of months, we waited a couple of weeks. What a great experience! Thanks Alex!