Rick in the Beach

I want to thank Max from Aire Max. He was great to deal with! Right from the initial call, Max was polite, listened to my questions and arrived when he said he would. We have a boiler system, and for the past few years we've tried a number of different companies to conduct our annual inspection/cleaning. We haven't been totally satisfied until now. Max even explained that some of the previous companies had not conducted the pre and post testing correctly (as he explained the poor paperwork they had left behind). His price was very reasonable compared to the companies we've used before. I know who we'll be calling next year - Aire Max! Thanks Max!

It started on a Sunday night after a load of laundary. We didn't realize it until we went to add the next load when we noticed the basement had started to flood. My wife saw the DrainWorks ad in the yellow pages and she had noticed their trucks in the neighbourhood. So we took a chance and called. Right from the initial phone call placed to the final job review with Jeremy these guys where exceptional. They exceeded our expectations on all fronts and we had probably one of the best customer experiences with a contractor/service company ever. I'm not kidding! The guys where very professional, knowledgeable and friendly. We ended up replacing our entire system from the back of the basement all the way to the city line. Jeremy started things off by spending a few hours on the Sunday night trying to unblock things, and then proceeded to explain our options. The quotes where clear and detailed. The main team showed up the Tuesday at 8 am sharp and put in an incredible day. When we inquired about perhaps replacing the water line at the same time, the response was "no problem!... this would definitely be the time to do it!" Our basement looked like a trench zone in a WW1 movie after the first day, but the guys had put up plastic to minimize the dust and when they were completed, you wouldn't have known they had been there. I have retold our experience with DrainWorks to numerous friends, collegues and neighbours over the past few weeks and will continue to spread the good word about these guys. Congrats Terry on putting together a great team together!