B W-K Ottawa, ON.

Brandon was the technician who came to provide the annual maintenance of our 7-year-old furnace on Friday, September 6th., 2024. His attention to the furnace was so great that I could sense his high level of experience. He explained all that was important for me to know, and I appreciated learning about keeping carbon emissions below the critical number for our unit. It was good to know that ours was well within this limit. Apart from his skill, Brandon was personable, immaculate, tidy and careful in his work. Because of a cancellation, he could come earlier than expected, which delighted me, as it meant we could finish earlier, especially on a Friday. My husband and I were confident in knowing that our furnace had been well-serviced for this winter in Brandon's capable hands. Thank you, Enercare. Betty W-K Ottawa, ON.

This has been the Best Duct Cleaning and Dryer Cleaning our house has ever had in all its years of Duct Cleaning! And, for the first time, this Steam Dry company through Home Depot, is the only company to have been able to clean the dryer vent and ingeniously cleaned it from the outside in! And this has already made a difference. The two very hard and cheerful workers who arrived to carry out all these operations, Vanessa and Christopher are to be thanked and lauded for their proficiency in getting to every vent and return vent in the house and using today's very updated methods must cleaned every duct thoroughly, and careful in their maneuvering of hoses , both small and large hoses without any accidents or incidents regarding furniture, etc. They explained what they were doing and what they had found and provided us with photos of before and after cleaning measures. They then placed a record of their visit, date and suggestion of when the house should be cleaned again. I am sure this is the company and Home Depot Ottawa we shall invite to do our duct cleaning again. I would recommend them to everyone else. Thank you Vanessa and Chris. Job Date: 23 August, 2023. From Betty W-K bettypwk88@gmail.com K1V 9T9

Although Charles worked steadily in testing the furnace,I saw little of him due to giving him space in the shttps://homestars.com/companies/203900-enercare-home-services-formerly-direct-energy-home-services/reviews/newmall basement area's Furnace room. I left him to do his work without interruption and to respect the necessary social distancing. He gave me a brief verbal report before he left and said that all was well with our furnace, checked the thermostat and reset it again. He also changed the filter for me. He's kindly, conscientious, and a person who seems to be shy, also very courteous and respectful of being tidy from the time he entered the house until he left. And he wore his mask the whole time. As with most of Enercare's HVAC Technologists, Charles is in line with the rest of his colleagues in having delivered excellent service to our own home heating and cooling systems over the years, and I would certainly recommend his expertise. Thank you.