Reviews

1/10

I had a plumber come on a Sunday, after confirming whether or not their prices were higher on the weekend. And, the answer was no. A plumber was sent to assess the kitchen handle not staying up and the leaking bathroom faucet. It was challenging to understand the plumber as English was not his first language. I was frustrating for me and must have been frustrating for him. The kitchen faucet, one piece, needed to be replaced and I was purchasing it. There is no brand name on the bathroom faucet. The plumber told me if he was not able to source the cartridges from a supplier I would need to have the faucet replaced. He took photos and was to get back to me. The prices he quoted me I felt were high and I said so. I did not like it when he bad mouthed other plumbers. As I had not heard anything from him I called the office and was told hew as still checking into it. I had a different plumber in today from HomeStars, first class, as I had not heard anything by last Friday. I had the work done for half the price. I would not recommend New Canadian Plumbing and Drain to anyone.

Approximate cost of services:
$10.00
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Company Response

This is a fake review. We have no records of this matter or person in our systems. From New Canadian Drain and Plumbing.

10/10

Today I had Stefano replace the kitchen faucet and assess the bathroom faucet. After taking time to take apart the bathroom tap, he determined there was no problem but suggested I purchase two cartridges, if the brand can be determined, for down the road. Stefano is a pleasant, reliable and professional plumber. His rates are very reasonable. I highly recommend him to anyone who needs a plumber. I will definitely be keeping is contact information.

Approximate cost of services:
$275.00
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Company Response

Thank you Susan for the positive feedback. We are glad to hear you are satisfied with our services, and look forward to helping you in the future.
Kind regards,
Stefano.