Customers beware. Pros: Fast, friendly service. Skilled technician. Cons: Hugely inflated pricing. Summary invoice only. Seven year-old water tank quit working and we decided to go with a replacement rather than a repair. ClearView was one of the few companies available to come to the house on a Saturday and was able to do the replacement right away. The quote seemed high but we were assured it was competitive as water tank prices had increased. The work was done and everything is working fine. After discussing the work with friends and neighbours and getting a few quotes from competitors we realized we were over-charged by approximately 50% ($600 - $800). Yes this is ultimately our fault for hiring them, but we had hoped that a company that had been in business for 20 years would competitively price their services. Rather than build their company on repeat business ClearView appears to take the "hit them once and hit them hard" approach. I will definitely look elsewhere for my future plumbing and heating needs.
- Approximate cost of services:
- $2,300.00