Cindy in Old Toronto

2 inches of poopy water in the basement from a broken / tree root infested pipe outside of the house Saturday night and totally fixed by Tuesday at 11 am. We were able to reduce use of water on the weekend to prevent any more flooding. I called rooterworx Saturday night and call was returned right away and I had an appointment Monday noon . They were able to pull out the roots which would have temporarily fixed the problem but I wanted it fixed permanently. Outside pipe was dug up and repaired very efficiently . Ironically , 3 weeks ago my neighbour that shares our driveway had the same problem and the large , Poorly reviewed company that they hired used the camera to inspect the common drain to the city drain and said it needed to be replaced to the cost of $9000 which we would have shared . My neighbour and I did not believe this since we saw the camera inspection and all we could see was some tiny roots in the pipe. In downtown Toronto , we thought that most pipes look like this and are still functional. Oleg from rooterworx did the camera inspection of the common pipe and confirmed what we suspected . It does not need intervention right now or likely in the near Future .Thanks for that. and thanks for efficiently fixing our actual problem .