Reviews

10/10

It was my first time here at KB Rugs and all I can say is WOW. I am blown away from their exceptional customer service and their friendly team. I was instantly welcomed to the store and was asked what I was looking for. Although I knew exactly what I wanted, their team went above and beyond in showing me every piece that matched my preferences. I was given free advice from the interior designers at KB Rugs as to which rug would best suit my space. I was offered to have several pieces of rugs come straight to my house. After that, they laid out every single rug and educated me with the background of the rug including the patterns, knots, and colour-schemes. Taking their time in explaining their area rugs helped me understand so much more to the rug than there is. KB Rugs have certainly exceeded my expectations as they made sure I was satisfied from the second I walked in to the end of my purchase. I am so happy with my new rug - thank you KB for your dedication and service! I will definitely recommend to family and friends!

Approximate cost of services:
$4,500.00
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Company Response

Thank you so much Aima for your excellent review. At KB Rugs our central goal is to dedicate our time to the customer and their needs. We want our customer’s purchase to be a decision of satisfaction and we most certainly enjoyed giving you the knowledge necessary for your perfect rug.We take delight in your feedback and that you are happy with your rug. We hope to see you again!