Gary in Vancouver

Wow, what an amazing experience we had with West Coast Windows! We recently moved into a wonderful older house that unfortunately had terrible windows. It was costing us a small fortune running the heaters nonstop to keep from freezing, so we knew we had to look at upgrading. Now that the project is complete, we’re so happy that we selected West Coast Windows to do the work for us. Every step along the way from first contact to final cleanup we were treated with courtesy, respect and friendly professionalism. It was a daunting project to undertake, as the house is quite large and our budget was limited. Will was our first contact as he came to do the initial measurements and work up the quote. An extremely cordial, good-natured man he understood our situation, gave a clear explanation of the upgrades and gave us the simplest solution to maximize the amount of replacements we could do. We definitely appreciated not having any difficult choices to make and Will giving us the best price possible for our needs. Raquel took over from there and was so patient and responsive to us as we tweaked the package until we were able to decide on the final scope. Tracy was fantastic in scheduling the work, giving us a much earlier timeline than we were expecting and letting us know how to prepare for the installation. And Eugene and his crew, wow what can I say. Everything we could have hoped for… knowledgeable and experienced, courteous and friendly, efficient, worked extremely well together and just did impeccable work. They also tidied up at the end of each day and left the property nice and clean at the conclusion. Just a great group of guys, we feel very fortunate to have had them do our work. The end result has far exceeded our expectations. It looks fabulous and completely transformed the feel of our home. It’s so much warmer and quieter inside and we’ve already seen a drastic drop in our heating costs. We couldn’t possibly be any happier. Thanks so much everyone, easy 10 out of 10 from us!