Jean D. in Scarborough

I am an executor preparing an apartment for sale to settle the Will. I made this clear and indicated I was looking for a deep cleaning. On the morning 3 men came & 1 went home sick. I expected 4-5 hours work and showed the areas of concern. The time was 9:00 or so. At 4:30 the men left for the day. I was shown some of the work but told the rug cleaner had broken and they would be back next day. They came the next day and finished the rugs. However! I discovered that they did not clean under the fridge, did not clean the floor of the locker and left the mould in the bathroom unremoved. I expected that they would not re-grout but did expect that the mould would be taken out. Considering that I pointed out that the kitchen and locker were main concerns, I am shocked that things were not done either properly or at all. The locker floor is marked from years of use but I expected the floor to be clean at the very least. Given the long work time I have to ask what the workers were doing. I phoned a week later but have received no call-back at all.