Terrible workmanship and bad customer service. The houses look good comestically, but inside and around are a different story. First the design studio tries to scam you by asking for extras on work that's standard to them. Luckily I didn't pay the bogus extra fee but the home came built with the "extras" anyway. Used cheapest base layer of paint which absorbs markings with the slightest contact. CHEAP! Their lanscaping sucked, VD planted trees and sod on awful soil with screening underneath. All landscape died within two years even with mindful owner upkeep and maintenance. AC unit leaked two winters in a row. Come summertime, I had to pay for the heating company to come refill the unit with refrigerant. VD would not pay for this. Finally, three years after construction was completed. Shingles blew off the ROOF! Wasn't even heavy winds, just really bad workmanship. VD did nothing about it. This company shows no empathy to owner that purchased its building and made them rich. To top it all off. VD somehow won the complexes landscaping and winter maintenance contract. Common areas look unmaintained and the plowing of the snow couldn't be worse. They basically come too late and the whole street is full of packed snow that can be removed. Do not buy anything Van Dyk builds.
- Approximate cost of services:
- $0.00
- What could this company do to improve their services?
- Go for training on everything its involved with so VD can do the job right or at least follow up properly.
- Any advice to offer fellow homeowners facing a similar project?
- Don't buy from this company unless you like making repairs to a brand new house.