On the recommendation/diagnosis from another company that said the short cycling of our furnace was the result of an air flow problem, I changed the thermostat, enlarged a cold air return, added another cold air return and had the furnace cleaned--blower, secondary heat exchanger, and coil. It didn't help. The technician, Rob, from Lancaster listened to the furnace after cleaning it, said that he could hear water in the heat inducer pump. After researching the problem, he came back two days later, cleared the pump, enlarged the drain, and adjusted the fins in the secondary heat exchanger and the problem was resolved in about a half hour. Rob was excellent and really seemed to care about what he could do to help us.
- Approximate cost of services:
- $400.00
- Company Response
Thankyou for taking the time to do a review. I will pass this along to Rob and the other techs.Im glad you are
happy with Lancaster.