To say Monaco Interiors is only a design shop is to severely understate the expertise and help Revi and her team provide. We wanted to fully renovate our kitchen, change our floors and roof, redo our stairs, and update lights and furniture around the house. As first time homeowners, you can imagine we had no clue what to do and where to begin, and the stress/helplessness this caused.
Enter Monaco Interiors. We brought our renovation project to Revi and told her we needed help with everything but were constrained by a budget. While this information might have been used by others to take advantage of us, Revi received it with utmost care. She worked with us constantly and around the clock to come up with different designs for our kitchen and stairs, and different options for the lights and furniture to fill the rest of the house. Never once did we feel that Revi was pushing her own agenda, and always felt our voice was the most important in the room. That may sound simple, but the ability to strongly share your expertise while not making it about you is a tricky balance, which Revi achieved perfectly.
But Monaco Interiors is not just a design shop that creates things in ivory towers and leaves you to figure it out. In the initial site visit, Revi made sure to bring her whole team with her and publicly tell them in front of us to treat us with much care and attention. Having them there Day 1 showed the complete breadth of Monaco interior's services, and made us feel reassured that we were in good hands with our first renovation project.
Steven led a team that focused on the renovations, while Andrei was their expert cabinet builder (an essential for a good kitchen). Steven made us feel at ease very early on by showing us some of the key things that needed to be addressed, presenting options on things we could do, and making sure we understood the trade-offs of acting or not acting on things. Like Revi, he shared his breadth and depth of experience and without pushing a certain solution that would have led to unnecessary work. Andrei also made us feel at ease early on, sharing little tidbits of past work he'd done, and of course his custom kitchen cabinets turned out beautifully.
Revi told us that they pride themselves in being able to take care of everything for their clients, and being nice people in the process. We can back this statement a million times over. Never once did we feel Monaco Interiors was inflating work or prices to take advantage of the vulnerability we felt as first time homeowners and first time renovators in the middle of a pandemic. The service they provided us showed their knowledgeable, responsiveness, quality, and care throughout. They worked hard within our budget, suggested cost effective solutions, and were on schedule (a feat given the tight trades markets in this pandemic). The result was a renovation that was less stressful and captured “us”, giving our house a new warmth and energy. We highly recommend Monaco Interiors for any stage of a design and reconstruction project.