Ashley

Working with Jay was an absolute pleasure from the initial inquiry to the job completion. He was extremely responsive and solution oriented. I appreciated that he was available on such short notice to not only do a site check and see the work that needed to be done in person, but then also to execute the full scope within the same week. We had thrown a party and there were multiple stains on the area rugs from spilled drinks and food. There was also a scratch on the marble countertops from the caterer and the mud room marble tiles needed to be refinished. Jay quoted the job and outlined the process for each within the same day. While at the home, he kept me in the loop of his status (as I was not onsite) throughout. He did a great job on everything and we would definitely recommend him for any other household work in the future.

We had a party that inevitably ended up with one of the bathrooms backed up. I booked online post-party and was able to book Jeff to be onsite the next morning. He was professional and efficient and cleared up all the issues, no problem. He also clearly outlined what his process would be and any possible alternative outcomes. Would definitely recommend The Great Plumbing Co for the impressive service.