Bad exprience, Furnace and water basement
I replaced the new furnace from Reliance. When they replaced the furnace they connected the humidified hose into the hot water hose. This hose is blastic then water was leaked my basement. I called Reliance they were very rude and they send tech. next day. - When replace the furnace they did not remove the old vent and they left the hole and winter time out site air come inside. - I have very bad experience from Reliance and they are not responsible and quality work. - If you call they were rude - DO NOT trust Reliance Sale person - Reliance sale rep. said, 10 years warranty and parts and laburs cost. Do not trust. - Reliance charge more then other suppliers. Over price. I paid more 3000.00 same furnace from other supplier.
- Approximate cost of services:
- $6,000.00
- What could this company do to improve their services?
- do the quality work. - responsible work. - Reliance are over charge money then other suppliers. - I cannot trust this company any more
- Any advice to offer fellow homeowners facing a similar project?
- no
- Company Response
I'm sorry to hear about the experience Muthu and would like to investigate this further. Please contact me at rmassingham@reliancecomfort.com and I will be happy to look into this issue. Thank you. RM