Awesome! Office staff (Olga & Iliana), the estimator Diego, the quality control Oscar & the team that did the work receive an A+++. If you are looking for a company that is reliable, knowledgable, & stands by their guarantee - THIS IS THE ONE! We wish we could give 20 stars. The Mackenzie's- Mississauga
Derek's Tree Service receives an A+ from start to finish. The message I left was returned within 30 minutes. Diana was courteous, friendly and very helpful. I appreciate the fact that when I phoned a second time with "the questions one forgets to ask", Diana patiently answered each one. Front line customer service is very important. Bob showed up on time to give us an estimate on a large tree with branches overhanging our roof. We wanted those branches removed. Since the job was small and it was the end of the day (around 6 pm) Bob was able to trim our tree right away, much to my surprise and delight. He even cleaned up some areas that I had butchered. Bob cleaned up the removed branches and took them away. Another A+. Derek phoned later to confirm we were satisfied with the job. Another A+. The next time I require tree service I will be asking Derek's Tree Service to return. I highly recommend this company to even the most discerning customer.
Thank you so much for the awesome review, we appreciate your kind words (and for the mention, Diana ) Hope you keep us in mind in the future. Thanks again, Derek
