I have a very nice entrance - 3/4 glass door with top and sidelights. For over 2 years I had a peel-and-stick film on the inside so I could have some privacy. It did it's job, but I was never thrilled with the look. I contacted John after looking at his website and seeing the many, many options that were available. He set an appointment, showed up on time, went over what I wanted (wasn't pushy to try to upgrade or sell me on something that I didn't like) and provided a very reasonable price quote. Almost exactly 2 weeks after the quote, he came by to install the new decorative glass in my door and sidelights. He was professional, went over the process, kept the area clean (he even closed my heating vent while he worked so there would be no debris that fell in). I was very happy with my door and it looks amazing. I have more light, the privacy I wanted and it's very eye catching. Plus the seal he put on the glass is guaranteed for life! Now that's peace of mind. I highly recommend John and Pinnacle!