An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Our interaction with Direct Energy was great! Initially we were deferred on our service time to the next day but as soon as my husband asked for same day service the CSR did their best to accommodate us. Excellent service!
- Approximate cost of services:
- $0.00