Peter Lyman in Toronto

My wife purchased an imported chandelier from this merchant, but once installed, it would not work. We were having substantial renovation work done in our condo, and our contractor installed the chandelier. We brought it back, but the proprietor insisted that we were just not technical, and it should work. We tried again to install, but to no avail, so my wife brought it back to return it for at least a credit. She left it with a clerk, pending discussion with the proprietor. However, when she returned, the proprietor adamantly refused to consider a refund or credit, and was very aggressive in his demeanor. As a result we caution any prospective buyer to give the store a pass.